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This phone number is Apple's Best Phone Number because 156,552 customers like you used this contact information over the last 18 months and gave us feedback.

This is Apple's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Apple agent. You will need to make an appointment at a Genius Bar before going to the store.ДЄpple's Best Toll-Free/800 Customer Phone Number

You may need to do one of these things anyway if the problem is with a physical product. This method has the advantage of giving you a written record of your conversation.ДЄ third option is to bring a device to an authorized Apple technician or to the Genius Bar at a local Apple Store. Apple offers the option of connecting with an agent via live chat. You may have more success with the next agent you speak to, as he or she may have more education or training and be better able to resolve your situation.ДЄnother option is to use a different method of getting in touch. Next, call Apple again or request another callback. This can be helpful when you get back in touch with Apple. You still have options available.ДЇirst, if you did not take notes during your conversation with Apple, take a few moments to write down what you remember from the call. If you are unhappy with your communications with Apple's customer service team, don't fret. What Can I Do If I Am Unhappy With My Call to Apple? Returns and exchanges will also require you to physically pack an item and arrange for it to be returned to Apple. In addition, if you purchase products from Apple and have them shipped to you, customer service representatives are limited in their ability to deal with third-party shipping services and problems with receiving your package. While Apple may be able to assist you with performing some troubleshooting and diagnostic tests over the phone, some issues will require working with a technician. What Can't Be Resolved by Phone With Apple?

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What Kind of Issues Can Apple Customer Support Resolve?ДЄpple's customer service team can resolve many issues over the phone, including technical support issues, billing problems and questions about how to operate or use a product properly. Support specialists are considered to be knowledgeable and are usually able to address concerns. Calls are usually answered quickly and you may even be offered a choice of music to listen to if you have to wait to speak to someone. How Do People Feel About Their Calls to Apple Customer Support?ДЄpple has a strong reputation for providing quality customer service, particularly in the area of technical support. You should also have copies of correspondence with Apple, as well as any other documentation critical to your case, such as credit card bills or evidence that an account has been used fraudulently. Having a written record of the call can be very helpful if you have to escalate your case. From there, you can indicate the product or service you need help with, answer some questions, and then receive a list of support options, including receiving a callback from an Apple customer support agent.Д«efore calling, make sure that you have the ability to take notes during your call. It may be possible to reach an agent by hitting '0' repeatedly or simply responding 'operator' at each prompt.ДЄpple generally prefers customers to visit its support website menu. While it is possible to call Apple customer support directly, you should be aware that Apple relies on a voice menu to direct you to a customer service representative.

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You should also have your product serial number available.

Before calling, make sure that you have the correct number for your concern and geographical location. Best Practices for Calling Apple Customer ServiceДЄpple maintains customer service numbers for each country in which it does business. In such cases, you can pay for support at a Genius Bar or through an approved Apple service provider.

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If you don't have coverage for technical support, your free technical support options may be limited. You have the option, however, of purchasing a service plan. Note: Apple provides limited customer support after the purchase of a new computer or other devices.

Questions about operating devices or using services.

Questions about charges to credit and debit cards.

Assistance with repairs, returns and exchanges.

Assistance with buying products and services.

People call Apple customer support for a range of reasons, including: Why Do People Call Apple Customer Support? As one of the largest technology companies in the world, Apple receives an enormous number of customer service requests every day.

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In addition, Apple sells streaming services, including music, TV shows and movies. Apple is a major technology company that manufactures computers, phones, mobile devices, smart watches and peripherals.

Phone number for mac support